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I'm sympathetic with the doctors' point of view...up to a point. But it's not all about medicine itself.

The system that is supposed to deliver it can be completely broken, as it is here.

You may never even get to the "medicine" bit at all. I was going to write a long story here, you wouldn't even believe the bs in getting seen, the bs in staff not being able to communicate with other staff because it's "not their job", the bs of failed scans that were supposed to happen and now your appointment with the specialist is set back months. Not to mention creepy weird people doing physio who really shouldn't be.

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Another good one!

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Always interesting and insightful. Thanks Mike. I think most people want to be customers to get what they want instead of what they need.

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